6 Super Obvious, But Often Missed Components Of Answering A Positive Review

Reputation Management continues to be all the rage these days and many businesses have chosen to automate it. An online review is gold to a business, regardless of whether itโ€™s positive or negative. Itโ€™s become the norm for a business toย respond to complaints and negativity. Some companies employ entire departments to monitor their social media streams to catch bad reviews and quickly resolve them or at least respond. We’ve all seen Twitter feeds of popular brands that answer questions and solve problems in real-time. You kind of have to in this day and age. Because we all know what happens when criticism or a call for help goes unanswered. But,… Read More

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